Privacy Policy

Effective Date: May 9, 2026  |  Conch Cart Rentals INC

Conch Cart Rentals INC ("CCR," "we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, or rental services.

Information We Collect

• Name, email address, and phone number provided during booking
• Payment information processed securely through FareHarbor
• Location data used by the Conch Cart Rentals app to display available carts
• Usage data and device information collected automatically when you use our website or app

How We Use Your Information

• To process and confirm your rental booking
• To send booking confirmations, rental reminders, and customer support communications via email or SMS
• To operate the Scan & Go keyless rental system
• To improve our services and website experience
• To comply with legal obligations

SMS Communications

By providing your phone number during checkout, you consent to receive rental-related SMS messages from Conch Cart Rentals INC. You can opt out at any time by replying STOP to any message. For full SMS consent details, see our SMS Consent Policy.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers (such as FareHarbor and Twilio) solely to operate our business. We may disclose information as required by law.

Data Security

We use industry-standard security measures to protect your personal information. Payment data is processed by FareHarbor and is never stored on our servers.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at support@conchcartrentals.com.

Contact

Conch Cart Rentals INC
6310 2nd St #5B, Key West, FL 33040
support@conchcartrentals.com
(645) 242-8010