top of page

Accessibility Statement

This statement was last updated on [10/01/2025].

 

We at [Conch Cart Rentals INC] are working to make our site [6310 2nd Street 5B, Key West, Florida 33040] accessible to people with disabilities.

Accessibility Adjustments on This Site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of Partial Compliance With the Standard Due to Third-party Content 

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Requests, Issues and Suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

​

Terms & Conditions

RESERVATIONS POLICY

For questions regarding your reservation, please call 645-242-8010 and refer to the confirmation number at the top of your confirmation document.

​

​

RENTALS CANCELLATION AND REFUND POLICY

If you cancel your Golf Cart Rental within 48 hours of your reservation, it is non-refundable. If you cancel your Golf Cart Rental 48 hours or more in advance to your reservation, it is 100% refundable.

If you cancel your Golf Cart within 48 hours of your reservation, it is non-refundable. If you cancel your Golf Cart Rental 48 hours or more in advance to your reservation, it is 100% refundable.

​

TICKET AND BOARDING INFORMATION

For Conch Cart Rentals INC, please arrive at least 60 minutes prior to the departure time printed on your ticket. For all other trips, please arrive at least 30 minutes prior to the departure time printed on your ticket. All trips leave the dock promptly at the specified time.

You will be asked to present your ticket and a valid government issued photo ID. Credit card and Government Issued Photo ID will be required for all jet ski rentals and boat rentals.

Guests must have a basic understanding of the English language.

​

HOTEL CANCELLATION POLICY

Hotel cancellations must be made at least 7 days prior to the day of arrival. Reservations that are not cancelled at least 7 days prior are subject to charge of one night’s room and tax.

​

WEATHER POLICY

Conch Cart Rentals INC does not operate in unsafe weather conditions, but a light rain shower is not a deterrent. The Crew will assess the weather and should the Crew determine that the conditions are unsafe to run the rental, the rental may be postponed or it will be canceled. If a trip is canceled by Conch Cart Rentals INC for any reason, every effort will be made to reschedule the rental during your stay in Key West. If you are unable to reschedule, you will have the option of receiving a voucher for a future trip or receiving a full refund.

​

REGARDING ADA WEBSITE COMPLIANCE

conchcartrentals.com is employing the use of reputable software (PowerMapper) in a reasonable effort to comply with the WCAG 2.0/2.1 AA website accessibility standards. conchcartrentals.com continues its efforts to constantly improve the accessibility of its site and will implement future reasonable updates in a timely manner. This is an on-going process in which we will submit the site to an audit on a periodic basis so that we may reasonably identify additional access barriers and undertake to reasonably address them.

UserWay Accessibility Tool


conchcartrentals.com makes available the UserWay Website Accessibility tool that is powered by a dedicated accessibility server. The software allows conchcartrentals.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the UserWay Accessibility Tool


The conchcartrentals.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the bottom corner of the website. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

We welcome your questions about this accessibility statement and comments on how to improve the website’s accessibility.

If you have found an inaccessible area on the site, or within any third-party tool solution conchcartrentals.com utilizes, please be sure to specify the web page and provide us with any other information you may think will help us locate the area when you contact us. If you have a need for a specific electronic format, please provide the format that you require the content to be in, the web page address of the material and your contact information.

​

Intellectual Property Rights

Conch Cart Rentals INC is protected by copyright, trademark and other intellectual property laws. © 2025-2026 Conch Cart Rentals INC All rights reserved. All photos and website elements are not to be reproduced or used for commercial purposes and are Copyright Conch Cart Rentals INC.

​

​

​

bottom of page